A GLPI ticket required for all IT requests

All IT requests require a GLPI ticket in order to enable the IT resources centre to process your requests to the best of their ability, ensure follow-up, complete the request if necessary, and provide solutions.

How do I complete a GLPI ticket? Go to the ENT in the “Mes applications” (My applications) tab, or click directly on the cogwheel to the right of “Demande d’assistance” (request assistance).