Respect: showing care and consideration

Way of thinking and associated behaviour:

  • Showing care and consideration
  • Respecting other people’s work

The Quality rules:

1. We work in a caring and open environment

We create a working environment that encourages listening, exchange and improvement while empowering everyone to work towards a common goal. We give feedback and recognise contributions in a constructive and rewarding way.

2. We all strive to optimise our processes for overall improvement

We observe activities and processes in the field and act accordingly. We encourage respectful improvement, systematically ensuring that there are no negative or unreasonable impacts on all those concerned. We focus on processes and seek to eliminate, above all, added non-value.