As part of the HR process’s quality and continuous improvement approach, the quality working group worked on formalising the “Managing staff departures at Centrale Lille” process. Particular emphasis was placed ...

A “standard”, whatever its form (visual management, procedure, guide, operating procedure, etc.), is an essential element of the quality documentation system. It can be a document, a process, a method ...

As part of continuous improvement, the process of organising an event, led by the communication pole, and set up within the institution in 2015, was updated at the beginning of ...

We conclude the quality rules with the notion of public service. Public service: ensuring our public service missions. The way of thinking and the associated behaviours: We are at the ...

Respect: showing care and consideration Way of thinking and associated behaviour: Showing care and consideration Respecting other people’s work The Quality rules: 1. We work in a caring and open ...

Requirement: surpassing oneself to give the best of oneself The way of thinking and the associated behaviours: We believe that progress is always possible We give ourselves the means to ...

As part of the deployment of the quality approach, we have discovered the different aspects of quality through articles and the functioning of the quality working groups. In order to ...

As part of the formalisation of the institution's processes and in connection with internal quality assurance, a well-structured and harmonised quality document management is required at all levels. To this ...

As part of the continuous improvement of the HR process, a new system of integration of Centrale Lille and hosted staff, led by the HR division, has been in place ...

As part of the continuous improvement of the HR process and in order to provide a better quality of service to internal and external customers, the Quality project team worked ...